Refund Policy

Last updated: March 30, 2026

Refunds are processed only after the returned product has been inspected and approved.

Refund Timeline

Processing Time: Approved refunds will be processed within 5–7 business days to the original payment method.

Conditions

Refunds are issued only for eligible returns as per the return policy.

Cancellation Refund

If an order is cancelled before dispatch, a full refund will be processed.

Contact Information

M/s Iris Gold

Ground Floor, 154, Block 8

Ramesh Nagar, New Delhi - 110015

Email: support@rakshama.in

Phone: +91 9560333115