Return Policy

Last updated: March 30, 2026

At Rakshama, we strive to provide high-quality Ayurvedic products. Due to the nature of our products, we follow a strict return policy.

Eligibility for Return

Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.

Return Window

Important: Customers must raise a return request within 48 hours of delivery.

Non-Returnable Items

Products that have been opened, used, or tampered with are not eligible for return.

Return Process

Customers must contact our support team with order details and proof (images or video) to initiate the return process.

Contact Information

M/s Iris Gold

Ground Floor, 154, Block 8

Ramesh Nagar, New Delhi - 110015

Email: support@rakshama.in

Phone: +91 9560333115